CLEAR EXPECTATIONS

Marketplace and promotion terms

13 September 2026

Who provides the service

STARTEND GmbH, Bahnhofstrasse 7, 6330 Cham, Switzerland, UID CHE-223.488.613. Contact info@startend.ch.

Accounts and property discovery

A Zorbeck account is free. Keep your password and recovery key private. An account does not verify an email address, a seller’s identity or ownership of a property. External advertisements are short, independently written factual summaries linked to their original source. Availability, prices and conditions can change; confirm them with the advertiser. Currency comparisons use the dated reference shown, not a transaction quote.

Submitting your property

You must be the owner or an authorised advertiser and have rights to the text and photographs. You permit us to display the submitted material on your public property page and within Zorbeck discovery. Wider promotion is a separate, optional permission. Do not submit misleading, unlawful or discriminatory advertisements, private documents or content you lack permission to publish.

Basic publication is free and subject to review. We can ask for corrections, decline or remove a submission. Review does not constitute a title search, inspection, valuation or investment recommendation. Mark a property sold or withdraw it promptly when appropriate. Listings more than 90 days from their last update leave public discovery until refreshed and reviewed. Editing an ordinary published listing returns it to draft for a new review.

Featured placement

After approval, you may purchase one 30-day featured placement for CHF 49. The full total appears at Stripe before payment. This is one payment without automatic renewal. The placement starts when we receive a matching paid confirmation from Stripe.

During the placement, an eligible published property receives a visible paid-placement label and is ordered before ordinary records in the default Featured sort, within the buyer’s active geographic and property filters. Price sorting remains based on price. Several featured properties may appear together. This does not guarantee a fixed position in every view, traffic, enquiries, a sale or any investment result.

External social posts, newsletter distribution, paid advertising and a guaranteed AI-community audience are not included. A featured property’s content requires support assistance for corrections; its owner can still mark it sold or withdraw it. A voluntary withdrawal or sale ends its public visibility and does not extend the placement period.

Payments, cancellations and problems

Stripe handles payment details. A redirect or browser message alone is not proof of payment. If we cannot activate a valid paid placement, contact us for correction or a refund. Duplicate payments and payments for a property that became unavailable before activation are reviewed for refund. A refund or payment dispute removes the associated featured benefit. Mandatory consumer rights remain unaffected; these terms do not waive them.

The owner-only CHF 1 payment check is a real charge used to verify the payment flow. It provides no featured placement; any requested refund is processed separately.

Enquiries and the property transaction

Buyer enquiries are stored in the seller’s Zorbeck inbox. Sending an enquiry shares the buyer’s email and message with that seller, with the buyer’s explicit confirmation. Email notifications are not currently part of the service. Buyer and seller are responsible for their communications, independent checks, viewing, contracts and local eligibility.

Zorbeck provides advertising and discovery. It does not hold property deposits, collect purchase prices, transfer title or act as your buyer’s agent. Obtain appropriate local professional advice before entering a property transaction.

Support and applicable law

Contact info@startend.ch for corrections, complaints, data requests and payment issues. Swiss law applies, subject to mandatory protections that apply to you. Venue is Cham, Zug, where legally permitted.